Within the framework of this direction AVALA INFORMATIKA offer you support in the following areas:

- User's desktop management:
*Support of operating systems and basic software (Microsoft Windows, Ubuntu Desktop), Office suite (Microsoft Office, OpenOffice, Adobe Acrobat Reader), archiver (WinZip / WinRAR / 7 Zip), Internet browser (Internet Explorer, Mozilla Firefox, Google Chrome, Opera)
*Support of alternativ software. An example of additional software: the ERP client, the Lotus Notes 8.5 client, and so on.
*Support of workplace equipment. Personal computers (stationary and laptop), monitors, local peripheral equipment (keyboard, mouse, etc.), phones.
*Updating the workplace software.

- Information Security Management:
*Antivirus protection of desktop
*Antivirus protection of servers
*Centralized anti-virus protection
*Spam protection
*Account Management of the Single Directory Service
*Network equipment Protection
*Workplace's software and servers protection (vulnerability tracking of software and performing a software update)
*Internet access control

- Office equipment management:
*Copying and printing equipment management
*Consumables management
*Network printing software management
*Network and personal printing management at workplaces
* Scan Devices management

- Telecommunications infrastructure management:
*Local networks management (LAN equipment support: switches, converters, wireless).
*WAN, VPN and DMZ equipment management. Supported equipment: routers, switches, firewalls, modems.

- Computing infrastructure management:
*Support for light servers
*Blade-systems support
*Support for high-performance servers and clusters

- System software management:
*Server's operating systems management (support for operating systems of the Windows Server and UNIX Linux family).
*Core Network Services managing (DNS, DHCP, WINS.)
*Single Directory Service managing (Microsoft Active Directory, Novel Directory).
*Managing the centralized update system
*Managing the e-mail system (Microsoft Exchange, Lotus Domino.)
*Infrastructure monitoring and management systems support
*Maintenance of database management systems incl. backup of data.
*Virtualization Environment management
*Web-sites and portals management

- Data management
*Storage management
*SAN Network Devices management (Fiber Channel Switches).
*System of data backup and recovery management
*Data backup and recovery
*Shared file resources management

- And much more.

We have a flexible system of forming a portfolio of services. You can choose services from the portfolio by yourself and assign certain criteria in which your business will be protected at an acceptable level for you. Or use the full range of services, protecting your systems to the level of guaranteed continuity of operation.